NEIGHBORHOOD ENGAGEMENT
OFFICER
Bargaining Unit: N/A – Not Applicable
Class Code:
2443
CITY OF SAN ANTONIO
SALARY RANGE
$24.83 – $37.24 Hourly
$51,644.58 – $77,467.00 Ann ually
JOB SUMMARY:
Under general direction, is responsible for conducting and coordinating
a variety of social service and/or community development outreach
activities to help improve neighborhood appearance and quality of lif e.
May exercise supervision over assigned staff.
ESSENTIAL JOB FUNCTIONS:
Provides guidance and assistance to neighborhood associations with
complex socioeconomic problems.
Organize and provide leadership to citizen groups and committees.
Attends citizen/neighborhood meetings to present and obtain
information on neighborhood improvement efforts, community -based
problem-solving, and encourage citizen involvement.
Promote program activities by designing flyers, brochures, press
releases and other materials in English and Spanish for distributio n.
Meet customer needs efficiently, accurately and within program
guidelines.
Coordinates with City Departments to identify and develop
neighborhood programs.
Assists various City Departments with communicating progress and
delays to policies and projects in the community.
May be required to prepare reports for management and City Council.
Performs related duties and fulfills responsibilities as required.
JOB REQUIREMENTS:
Bachelor’s Degree from an accredited college or university.
Three (3) years’ experience in the areas of housing and community
revitalization programs or local government.
Valid Class ‘C’ Texas Driver’s License.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of principles and practices of neighborhood program
planning.
Knowledge of neighborhood associations and organizations involved in
providing community and neighborhood services.
Knowledge of funding resources for grants.
Knowledge of pertinent Federal, State, and local laws, ordinances,
statutes, and regulations.
Skill in utilizing a personal computer and associated software
programs.
Skill in delivering excellent customer service and conflict
resolution.
Ability to assess neighborhood conditions and determine needed
improvements.
Ability to work with frequent interruptions and changes in priority.
Ability to analyze complex data and develop clear and concise written
reports and presentations.
Ability to communicate clearly and effectively, both verbally and in
writing in English and Spanish.
Ability to establish and maintain effective working relationships
with City staff and officials, other government officials, commun ity
groups, the general public, and media representatives.
Ability to perform all the physical, intellectual, and analytical
requirements of the position including decision making.
PHYSICAL REQUIREMENTS:
Physical requirements include occasional lifting/carrying of 5 pounds;
visual acuity, speech and hearing; hand and eye coordination and man ual
dexterity necessary to operate a computer keyboard and basic office
equipment. Subject to sitting, standing, reaching, walking, twisting
and kneeling to perform the essential functions. Working conditions are
primarily inside an office environment or field environment.