Compiled by the Beacon Hill Area Neighborhood Association
Updated February 27th to add storm crises resources
Storm Crisis Resources for Water and Food and Other Help
WATER
Beacon Hill Community Garden (corner of Grammercy and Capitol) can provide water to fill your containers. Contact Cynthia Spielman at 210-396-3688 or cspielmanbhana@gmail.com for hours.
To further assist customers, the City of San Antonio will also be setting up separate bottled water distribution sites throughout the city, as well as the San Antonio Food Bank.
To find a water distribution site closest to you, see below:
Pump Station Water Distribution Sites
- NACO (drive-thru) – 13655 O’Connor Road
- Seale – 254 Seale Road
- Mission – 615 E Theo Ave
- Maltsberger (drive-thru) – 8910 Jones Maltsberger
- University (drive-thru) – 7172 Hausman Road
- Seaworld – 10349 Military Dr. W.
- SE Booster (drive-thru) – 1208 S Loop 1604 W
Bottled Water Distribution Sites for Resident pickup:
Beginning today the City of San Antonio will begin bottled water distribution.
Ten sites will be open beginning today throughout the City. Residents will be able to pick up one case of water per family per day. These centers will remain open through March 6. In addition to the ten sites in the City of San Antonio we have partnered with Bexar County and The San Antonio Food Bank to host additional water distribution at local distribution sites. Full list of locations below.
The bottled water distribution site will open at 1 pm today through 5 p.m. Following today, the hours of operation will be 8 a.m. to 5 p.m. The closing times may change if water is exhausted before closing time.
The sites will abide by COVID-19 safety protocols, including wearing masks and practicing physical distancing.
Bottled Water Distribution to Senior Residents
The City will also provide bottled water delivery to homebound seniors, San Antonio Housing Authority properties and nursing homes without water. These locations have been identified and coordinated with partner agencies. Delivery availability is limited but can be requested by calling 311.
Water Distribution Site Locations
- Wheatley Heights Sports Complex – 200 Noblewood Dr.
- Brooks – Challenger Dr. @ Research Place
- Texas A&M University – San Antonio – Main Campus – One University Way
- Port San Antonio – 907 Billy Mitchell Blvd
- SeaWorld San Antonio/Aquatica – 10500 Sea World Drive
- Six Flags Fiesta Texas – 17000 IH 10 West
- Food Bank – 5200 Enrique M. Barrera Pkwy
- Our Lady of the Lake University — 411 SW 24th St
- Community Bible Church – 2477 N Loop 1604 E
- Heroes Stadium – 4799 Thousand Oaks Dr.
- Rolling Oaks Mall — 6909 N Loop 1604 E
- Bullis County Park – 27583 Old Blanco Rd
- Julius Matthey Middle School – 20350 Red Forest Ln
SHELTERS AND GROCERIES:
If you are in need of shelter, the South Alamo Regional Alliance for the Homeless has curated a list of warming centers, including the city-run Henry B. Gonzalez Convention Center, here.
- If you or a neighbor are in need of assistance securing groceries, contact 211 (United Way Helpline) or 311 (San Antonio Customer Service Office).
- The San Antonio Police Department has partnered with the San Antonio Food Bank to deliver food to our elderly, disabled, and neighbors most in need. Call 311 to organize a delivery.
Busted Pipes and Leaks:
- If you find yourself in a situation where you have a busted pipe, follow these instructions to turn your water off at the meter and contact a plumber. A list of State licensed plumbers can be found here.
- If you plan on making an insurance claim following the winter storm, review these tips from the Texas Department of Insurance by clicking here.
Beacon Hill Community Garden can provide water to fill your containers. Contact Cynthia Spielman at 210-396-3688 or cspielmanbhana@gmail.com for hours.
Insurance Help After the Storm:
Food Resources
- San Antonio Food Bank: 210.337.3663, info@safoodbank.org, https://safoodbank.org/. Founded in 1980, The San Antonio Food Bank has quickly grown to serve 58,000 individuals a week in one of the largest service areas in Texas. Their focus is for clients to have food for today but to also have the resources to be self-sufficient in the future.
- SAISD Community Resource Hub: Utility, rental, food, and clothing are among the available ways the District can help: https://www.saisd.net/page/social-services-resource-hub?fbclid=IwAR2R8qIA33Yw08JptN13gLjIjSkjF34QGBaKGeTzs05iJX9CpDFwtw9daK4
- Food Pantry (Clothing) – https://www.sacrd.org/directory/subcategory/emergency-food?zipcode=78201&page=2&fbclid=IwAR0xP1DHZ9UymqzEPkmKWXVa4lbMnMSf-byYloltgpUicddq8pSic2FyXzc
- The City of San Antonio Department of Human Services Financial Empowerment Center has $100 HEB gift cards available to qualifying individuals impacted by COVID19 as follows (under the 125% Federal Poverty Guidelines), if you or someone you know might qualify please contact me at the email below as soon as possible.Robert Herrera City of San Antonio Financial Empowerment Center SvcsRobert.Herrera2@sanantonio.gov
- Christ Episcopal Church: https://www.cecsa.org/community-outreach. Join us every Saturday for Sidewalk Saturday! We serve the community with Christ’s love. We share groceries, clothing, toiletries, and household items.
COVID Information
- City of San Antonio COVID-19 Vaccination Information Website:Vaccination for COVID-19 – City of San Antonio
- City of San Antonio Vaccination Registration Portal: Registration – City of San Antonio
- San Antonio Main COVID-19 Information Website:COVID-19 – City of San Antonio
- University Health System COVID-19 Vaccination Information:COVID-19 Vaccine Online Scheduling | University Health
- South Texas Veterans Health Care Systems information:STVHCS Veterans
- Texas Department of State Health Services Vaccination Hub Providers: Texas DSHS Vaccination Hub
- Texas Department of State Health Services Texas COVID-19 Vaccine Provider Map: Texas COVID-19 Availability Map
- Texas Department of State Health Services Vaccine Information: Texas COVID-19 Information
Housing Resources
- San Antonio Housing Authority: 210.477.6000, https://www.saha.org/. SAHA provides housing assistance to more than 57,000 children, adults and seniors through its Public Housing, Housing Choice Voucher and Mixed-Income housing programs.
Utilities Help
- . Residential Energy Assistance Partnership (210) 207-7830 or (210) 335-6770 Can receive assistance with the energy bill 2x per year (1x heat; 1x AC).
- Society of St. Vincent de Paul
Limited financial assistance is provided for expenses such as utility bills, rent, funeral arrangements, and medication. https://svdpsa.org/community-assistance-program - Catholic Charities (210) 222-1294 202 w. French Place San Antonio, TX 78212 Utility Assistance; no rental assistance.
- CPS Energy Utility Assistance – Submit an Application
This program assists with utility assistance for CPS Energy and assists with an Affordability Discount Program Application. Seniors, families with young children, individuals with disabilities, and individuals using critical medical care equipment are eligible to apply https://dhs.mendixcloud.com/p/Kinetech/GovTech/UtilityAssistance
Rent, Eviction and Mortgage Help Information
- Housing and Evictions in time of COVID: https://covid19.sanantonio.gov/evictions
- COVID-19 Housing Facts & Resource Sheet https://covid19.sanantonio.gov/files/assets/public/files/residents/covid19-housing-faq.pdf
- City’s Emergency Housing Assistance program. Visit https://dhs.mendixcloud.com/p/Kinetech/GovTech/HousingAssistance or call 210.207.5910.
- COVID-19 Rent and Mortgage Help https://covid19.sanantonio.gov/Services/Rent-and-Mortgage-Help-Housing
- Fair Housing/COVID-19 Emergency Assistance Program https://www.sanantonio.gov/nhsd/programs/fairhousing
- San Antonio and Bexar County rental assistance – list of resources: https://www.needhelppayingbills.com/html/san_antonio_rental_assistance.htm
- Merced Housing’s list of resources for COVID-19 and assistance: https://www.mercedhousingtexas.org/resources-and-links/
- Bexar County Temporary Rental Assistance Measure (TRAM)
Provides up to 1 – 3 months of temporary rental assistance to residents whose income has been negatively impacted by the COVID-19 pandemic. https://www.bexar.org/3265/Temporary-Rental-Assistance-Measure - SAMMinistries
Offers rental assistance, utility support and long-term housing assistance.
https://www.samm.org/get-help/ (210) 377-1616. 5922 Blanco Rd. San Antonio, TX 78216. For rental assistance, requirements include: proof of income and an eviction notice; call and leave message and your call will be returned. - Any Baby Can (210) 227-0170 217 Howard St. San Antonio, TX 78212 For rental assistance, must have a child with special healthcare needs under the age of 12.
- Christian Assistance Ministry (CAM) (210) 223-4099 or 210-697-5771 5084 De Zavala Rd. San Antonio, TX 78249 Can assist with $25 towards rent with presentation of an eviction notice; walk-ins welcome
- San Antonio Family Endeavors (210) 431-6466 For rental assistance, eviction notice needs to be presented
Housing Repair Assistance
- Neighborhood & Housing Services Department (NHSD) 210.207.6459, https://www.sanantonio.gov/NHSD/ focuses on housing and offers information on the following programs: https://www.sanantonio.gov/NHSD/Programs/Repair
- Assistance for qualified homeowners to help with minor repairs. https://www.sanantonio.gov/Portals/0/Files/NHSD/Repair/Minor%20Repair%20App.pdf?ver=2020-11-02-085906-017 Policy: https://www.sanantonio.gov/Portals/0/Files/NHSD/Repair/MRP_21.pdf?ver=2020-11-07-133638-297
- Owner-Occupied Rehabilitation and Reconstruction Program (OOR) – Council Districts 1-7 only. OOR Policy: https://www.sanantonio.gov/Portals/0/Files/NHSD/Repair/OOR%20Policy%20FY2021.pdf?ver=2020-11-07-132948-377
- Under One Roof program. Appointments are required. For an appointment call 210.207.2275. If you have a question after you apply, call 210.207.6459.
Other
United Way: Dial 211
VIA Metropolitan Transit Passengers with confirmed appointments may ride to City/County vaccine clinics.VIA Metropolitan Transit will offer complimentary transportation for any person traveling to or from an appointment at a City/County-sponsored COVID-19 vaccination site—including the Alamodome, Wonderland of the Americas mall and others until further notice.This includes regular bus service, VIA Link, and VIAtrans paratransit service. VIA bus and VIA Link passengers may present their appointment registration in print or on their mobile device, and/or their COVID-19 shot record to ride fare-free on the day of their appointment. Registered VIAtrans customers must schedule their trip in accordance with VIAtrans policies and procedures by phone or online. Read the full story at viainfo.net.
St. Peter-St. Joseph Children’s Home (210) 531-8555 Can provide rental assistance for individuals pending disability benefits and individuals who were formerly in the foster care system.
Thank you!